You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Newsroom Update

Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Missing sync music on iPhone

Hi I have two iPhones both second hand the old one which when I set it up has my music on it. I have set up the new phone iPhone 12 from iCloud but no music has transferred. I have tried on both phones going into settings then music but there is no option to sync music the is no toggle all I get is this

iPhone 12 mini, 16

Posted on Jan 4, 2023 2:22 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 4, 2023 3:40 AM

The option to Sync Library is only available for Apple Music subscribers. Syncing can be done from computer to iPhone: Sync your iPhone, iPad or iPod using your computer – Apple Support (AU)


If the music was purchased from the iTunes Store it can be downloaded on to the device.

1 reply

Missing sync music on iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.