Apple Watch not showing carrier sim name

My watch does not show which cellular plan you received a notification from by showing a badge with the first letter of the line. It used to show the SIM card name. Now it’s not showing . So everytime when I receive a call I need to pick my phone to check to which sim the call is coming as I have two SIM cards in my mobile . Tried resetting both watch and iphone . No luck


Apple Watch Series 7, watchOS 9

Posted on Jan 4, 2023 8:44 AM

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2 replies

Jan 5, 2023 2:30 PM in response to vsvp33

Hello vsvp33,


It is possible the the font size of the notification may be causing this to happen.


Try these steps:

  • Open the Apple Watch App on iOS > Display & Brightness > Reduce the Text Size to smallest.
  • Test and see it that helps.


If the problem continues:

  • Open the Apple Watch App on iOS > Display & Brightness > Turn off bold text.
  • Test and see it that helps.


If you are still not seeing the icon that designates which line the message is coming from, we would suggest reaching out to Apple Support using this link: Get Support


They will be in the best position to assist further.


Have a good day.


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Apple Watch not showing carrier sim name

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