problem with mixed iphone android addresses in group texts

wife's iPhone just started failure to send on group texts with both iphone and android addresses. The group texts have been in use for several years so not new. Tests with my iphone send two test recipients, one iphone, one android, work fine. Same setup with wife's iphone gets failure to send. Message settings on both phones are identical. Upgraded IOS on her phone to latest version, still doesn't work. She can send individual texts to the android users fine, just not when they are included in a mixed group. Her phone is 8+ and mine is 13.


Posted on Jan 4, 2023 12:37 PM

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Question marked as Top-ranking reply

Posted on Jan 4, 2023 12:50 PM

Jwendell44 wrote:

wife's iPhone just started failure to send on group texts with both iphone and android addresses. The group texts have been in use for several years so not new. Tests with my iphone send two test recipients, one iphone, one android, work fine. Same setup with wife's iphone gets failure to send. Message settings on both phones are identical. Upgraded IOS on her phone to latest version, still doesn't work. She can send individual texts to the android users fine, just not when they are included in a mixed group. Her phone is 8+ and mine is 13.

Not a phone or Apple issue, MMS is a phone carrier feature, she'll need to contact hers to have them resolve, even if you have the same carrier and same plan.

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Question marked as Top-ranking reply

Jan 4, 2023 12:50 PM in response to Jwendell44

Jwendell44 wrote:

wife's iPhone just started failure to send on group texts with both iphone and android addresses. The group texts have been in use for several years so not new. Tests with my iphone send two test recipients, one iphone, one android, work fine. Same setup with wife's iphone gets failure to send. Message settings on both phones are identical. Upgraded IOS on her phone to latest version, still doesn't work. She can send individual texts to the android users fine, just not when they are included in a mixed group. Her phone is 8+ and mine is 13.

Not a phone or Apple issue, MMS is a phone carrier feature, she'll need to contact hers to have them resolve, even if you have the same carrier and same plan.

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problem with mixed iphone android addresses in group texts

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