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Spinning wheel on my show caller id - can't turn it on

My caller id turned off on its own although the slider was on (?)

Now the slider is not showing at all, only displaying a non stop spinning wheel.

I've tried to restart my iphone 11 normally, then force restart it, then updated the software, then tried the solution on this thread: Show my caller ID not loading iPhone - Sp… - Apple Community NOTHING WORKS!

Anybody knows what might be wrong and how to fix it please?

Ta.


iPhone 11, iOS 16

Posted on Jan 4, 2023 8:13 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 8, 2023 10:29 PM

So any Apple genius here knows what’s wrong? For context I contacted my service provider and they said everything is up to date and working on their end, so it definitely is a software/ technical issue on my phone. Anyone has a helpful suggestion please?

3 replies

Jan 4, 2023 8:56 PM in response to SravanKrA

Thank you for your reply.

Allow me to clarify the issue I’m having and provide some more details:

  • My service provider allows the option to turn on/off caller id. I used it a lot in a previous role where I had to use my personal phone to make work calls, so I know from experience that this option is available to me.
  • My caller id is currently off - meaning when I make outgoing calls, it shows up as “no caller id” to the receiver (family/ friends/… etc) so they don’t pick up my calls, which is annoying.
  • My network data and service provider configuration is all up to date


Would you have any other suggestions?

Spinning wheel on my show caller id - can't turn it on

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