I have an iPhone 11; I'm having a problem with a black screen but the phone still in working condition. i need help please

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I have an iPhone 11; I'm having a problem with a black screen but the phone still in working condition. i need help please

I have an iPhone 11; I'm having a problem with a black screen but the phone still in working condition. I can hear me dialing and pushing buttons, but I can't see absolutely nothing. I need help please,

iPhone 11

Posted on Jan 4, 2023 9:27 PM

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Answer 1

Tesserax

Level 10

158,700 points

Jan 4, 2023 9:30 PM in response to Lilbyt

See if the following support article can help:

If your iPhone won't turn on or is frozen - Apple Support

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Answer 2

Tesserax

Level 10

158,700 points

Jan 4, 2023 9:39 PM in response to Lilbyt

Have you also tried the last step in the article ... to contact Apple Support directly?

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Answer 3

Lilbyt Author

Level 1

10 points

Jan 4, 2023 9:33 PM in response to Tesserax

Thank You for replying, but I have tried that and still nothing.

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Answer 4

Lilbyt Author

Level 1

10 points

Jan 4, 2023 9:41 PM in response to Tesserax

Yes Sir

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Answer 5

Tesserax

Level 10

158,700 points

Jan 4, 2023 9:50 PM in response to Lilbyt

... and what did they tell you?

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I have an iPhone 11; I'm having a problem with a black screen but the phone still in working condition. i need help please

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