Apple Mail Signatures continue to be deleted...

I have re-entered by email signatures in Apple Mail on multiple occasions and they continued to be deleted when I close the app and then re-open it at a later time. Can you please let me know how I can prevent the signature from being deleted when the app is closed?


Thank you

Posted on Jan 5, 2023 7:00 AM

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Question marked as Top-ranking reply

Posted on Feb 9, 2023 3:23 PM

I got help from our IT dept and it solved my issue. Here's what they had me do...


Quit Mail

Open System Preferences>Apple ID>iCloud Drive - click Options

*Important - you want Mail under iCloud Drive Options, NOT "iCloud Mail" from the main menu

Uncheck Mail

Open Mail and add/adjust signatures

Quit Mail to save changes

Open Mail again to make sure signatures saved, then quit Mail again

Open System Preferences again >Apple ID>iCloud Drive - click Options

Recheck Mail

Open Mail to confirm changes saved


After many other suggestions tried, this one actually worked. I also noticed that some of my rules had disappeared so while I was adding my signatures back in, I entered those as well and everything saved.


Hope this helps someone else!

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Apple Mail Signatures continue to be deleted...

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