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Why is facetime disconnecting an active phone call that I am on?

When I receive and incoming facetime call it disconnects my current phone call. This is a serious problem, I was just on hold for 30 minutes waiting for a representative to answer and I go a facetime and it disconnected my active call. This is recurring problem, and I need help fixing.

iPhone 13 Pro, iOS 16

Posted on Jan 5, 2023 9:34 AM

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Question marked as Top-ranking reply

Posted on Jan 12, 2024 10:00 AM

Still happening in January 2024. Infuriating. Apple please fix this

70 replies

Why is facetime disconnecting an active phone call that I am on?

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