My ask to purchase isn’t working. My kids hit ask permission but it stops downloading and I don’t get a notification to accept or decline

My ask to app isn’t working when the kids hit ask to purchase, it doesn’t send me a notification so I can’t accept or decline

Posted on Jan 5, 2023 7:31 PM

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1 reply

Jan 8, 2023 1:26 PM in response to Zmassa23

Hi Zmassa23,


Welcome to Apple Support Communities. We understand that you're having an issue with receiving Ask to Buy notifications. We'd like to help.


We see that you came from a good article for troubleshooting this issue. Since the issue persists, we'd recommend contacting Apple Support so they can look into this issue further.


If you have any other questions or issues, please feel free to reach back out to us in the Apple Support Communities.


Take care!

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My ask to purchase isn’t working. My kids hit ask permission but it stops downloading and I don’t get a notification to accept or decline

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