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I’m in an apple family and my parent has removed the ‘Ask to Buy’ feature for my purchases from her phone, however the feature has not turned off for me and whenever I try to download an app or buy something, I still get a message telling me to send a request to my parent. I am over the age of 13, I shouldn’t be restricted to keeping Ask to Buy. Any help or advice? This happens on both of my iOS devices.
iPhone 11, iOS 16
Make sure the software is up to date on all devices involved.
Update macOS on Mac - Apple Support
Update your iPhone or iPad - Apple Support
If an app or feature on your device is not working or is restricted, it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution. See how to use Screen Time on an iPhone, iPad, or iPod touch by clicking here --> Use Screen Time on your iPhone, iPad, or iPod touch - Apple Support
Sometimes it helps to have the devices involved take a fresh look at settings:
● Try signing out of accounts and back in again.
Sign out of iCloud on your iPhone, iPad, iPod touch, Apple TV, or Mac - Apple Support
Sign in with your Apple ID - Apple Support
● Restarting is a simple step that can resolve many unexpected behaviors.
iPhone: Restart your iPhone - Apple Support then choose your model.
iPad: Restart your iPad - Apple Support
Mac: Ways to start up your Mac - Apple Support
If a problem persists, particularly over several days, try contacting Apple for assistance:
Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
"See a list of Apple phone numbers around the world."
Click here --> Contact Apple for support and service - Apple Support
Some people have had the reverse issue with ATB notifications not showing up. In case your issue is related here's an undocumented possible solution mentioned by several people where editing the name of a device worked for them:
Settings > General > About > Name
Change the name
Then "Done" and retry.
Make sure the software is up to date on all devices involved.
Update macOS on Mac - Apple Support
Update your iPhone or iPad - Apple Support
If an app or feature on your device is not working or is restricted, it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution. See how to use Screen Time on an iPhone, iPad, or iPod touch by clicking here --> Use Screen Time on your iPhone, iPad, or iPod touch - Apple Support
Sometimes it helps to have the devices involved take a fresh look at settings:
● Try signing out of accounts and back in again.
Sign out of iCloud on your iPhone, iPad, iPod touch, Apple TV, or Mac - Apple Support
Sign in with your Apple ID - Apple Support
● Restarting is a simple step that can resolve many unexpected behaviors.
iPhone: Restart your iPhone - Apple Support then choose your model.
iPad: Restart your iPad - Apple Support
Mac: Ways to start up your Mac - Apple Support
If a problem persists, particularly over several days, try contacting Apple for assistance:
Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
"See a list of Apple phone numbers around the world."
Click here --> Contact Apple for support and service - Apple Support
Some people have had the reverse issue with ATB notifications not showing up. In case your issue is related here's an undocumented possible solution mentioned by several people where editing the name of a device worked for them:
Settings > General > About > Name
Change the name
Then "Done" and retry.
Please read my next post as this one was an earlier version and mostly duplicate.
Difficulties with Ask to Buy
