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I am unable to login into Skype mobile app on my new iPhone 14 Pro which I bought just a couple of months ago. After I enter my username, it simply loads a black screen with Skype logo on the top as shown below. However if I try to login into Skype on the mobile Safari browser, it works. It just doesn't work on the mobile app. Any advice is greatly appreciated. Thanks in advance.
iPhone 14 Pro
The problem wasn’t fully resolved but the OS update along with some luck helped me login. After the OS update, the app still showed up a black screen as previously but it triggered an extra notification of authentication via Microsoft Authenticator app. The Authenticator app required me to select a number, out of 3 choices, which I was supposed to enter the same number as the one I would see on the Skype login screen. However since the screen was black, I couldn’t see the number and hence I had to take a wild guess! :) If I had selected the wrong number, I wouldn’t have logged in.
Glad you got it working.
Microsoft no longer supports Skype. They now use Teams so they aren't patching or fixing bugs with Skype anymore. That may be why you are having issues with it.
If possible, try switching to MS Teams, Zoom or another platform that is still being supported.
I already did and they couldn’t solve my problem. They asked me to contact Apple support.
Try uninstalling then reinstalling the software.
Are you using VPN? If so delete the VPN profile and app and restart your phone.
Tried that many times but no use
Just tried this.. still didn’t work
Longshot but what operating system are you running? If it's anything less than iOS 16.2, update it.
Unable to login into Skype mobile app on my iPhone 14 Pro
