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Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >
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Hey guys
I have an iPhone 14 Plus. Last month I got the Apple silicone case in succulent. One of the corners has peeled off. Is this guaranteed under warranty for replacement? I got the item from another retail store in the UK called John Lewis, so would I take it to Apple for replacement or to John Lewis?
Many thanks
iPhone 14 Plus
Hey there NateSaysHi,
It's always a good idea to reach out to the point of sale to verify their return/replacement policy.
However, if you cannot get a hold of them or it is not covered, you can absolutely reach out to Apple about this issue. They do have warranty for Apple-branded accessories. You can look that over here: Apple One (1) Year Limited Warranty - Accessory.
Additionally, you can contact Apple directly for further support with this issue. You can reach out to them by clicking here: Contact Apple Support or over the phone by calling the number that is most local to your region: Contact Apple for support and service.
Best wishes!
iPhone Case Warranty
