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iPhone Case Warranty

Hey guys


I have an iPhone 14 Plus. Last month I got the Apple silicone case in succulent. One of the corners has peeled off. Is this guaranteed under warranty for replacement? I got the item from another retail store in the UK called John Lewis, so would I take it to Apple for replacement or to John Lewis?


Many thanks

iPhone 14 Plus

Posted on Jan 6, 2023 11:18 AM

Reply
1 reply

Jan 8, 2023 5:10 PM in response to NateSaysHi

Hey there NateSaysHi,


It's always a good idea to reach out to the point of sale to verify their return/replacement policy.


However, if you cannot get a hold of them or it is not covered, you can absolutely reach out to Apple about this issue. They do have warranty for Apple-branded accessories. You can look that over here: Apple One (1) Year Limited Warranty - Accessory.


Additionally, you can contact Apple directly for further support with this issue. You can reach out to them by clicking here: Contact Apple Support or over the phone by calling the number that is most local to your region: Contact Apple for support and service.


Best wishes!

iPhone Case Warranty

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