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How to fix choppy audio on MacBook Pro with Bluetooth devices?

Using a bluetooth headset, mouse, and keyboard. Have restarted PC, audio-related apps, no avail. Audio is choppy and stuttering at seemingly regular intervals. Any ideas on how to fix this? I've read countless other forums and articles and nothing I do seems to work.


[Re-Titled by Moderator]

MacBook Pro 16″, macOS 13.1

Posted on Jan 6, 2023 12:51 PM

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Posted on Mar 27, 2023 3:22 AM

Same issue. I can't believe the amount of $$$ for a device that can't handle 3 bluetooth devices at one time.

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82 replies

Nov 22, 2023 9:08 AM in response to mf_ent

I bought this M1 16GB MacBook Air 4 months ago, this is the biggest reason I don't use this device most of the time. I always use my headphones when watching or writing something and this issue makes me crazy as it's constantly stuttering and then disconnecting my Bluetooth headphones. I tried my headphones with multiple other devices and they work flawlessly. Even I tried some other Bluetooth headphones with this device, and it's the same story. At the start, it works well but after 3-5 minutes, it starts to stutter and after a few minutes, it's disconnecting and reconnecting. I tried every possible fix and got tired of searching for solutions.

Jan 27, 2024 9:10 PM in response to mf_ent

I was facing this issue with my JBL Flip 5 bluetooth speaker and my Mac Mini M2 (running Sonoma) setup. I have a Logitech Flip mouse and a Logitech keyboard, both bluetooth, connected to my Mac.


I could barely play anything on my speaker before it started stuttering and disconnected. Disconnecting either my mouse or keyboard definitely helped but that wasn't a solution for me. Instead I switched my Wifi to a 5g band from the usual 2.4 GHz and it seemed to have solved the issue. Now I have three devices connected over bluetooth, and all of them are working flawlessly without any issues. Kindly see if it works for you.

Cheers

Feb 29, 2024 6:53 AM in response to mf_ent

"Good news, everyone!"


After weeks of struggle and hate towards Apple, I managed to fix this issue on my M1 Air. And it wasn't Apple's fault.

I was so angry that I contemplated buying a Linux laptop.

I ditched my Bluetooth headphones and worked on Mac speakers for some time.

Fortunately, after that transition, Zoom, being as stupid an app as it is, still keeps changing my audio device to "Apowersoft Audio Device," leftover from the Apowersoft Audio Recorder I installed and removed on my Intel Mac Pro a few years ago.


Digging deeper, I found it in the "Output & Input" section in Preferences >Sound and further in System Information > Applications listed as Kind: Intel and in System Information > Disabled Software.


If you can replicate the above (It can be a different device, anything that's not your mikes and speakers), you are on a path to success.


I will describe how it works with Apowersoft Audio Recorder, but your case can be similar.

What you need to do is find ALL files with "Apowersoft" and delete them (also remove them from the trash).


The Finder can only find some of them. You must use the terminal or this soft -> https://apps.tempel.org/FindAnyFile/ (if you can't use a terminal, that app helps you, and you earn more than 6$ an hour, you should consider buying a license. It saves you much more time ;)


If you use the "FindAnyFile" app, you will be required to grant it admin permission, and after it deletes all it can, a few files will still be shown. Thats OK. You can restart your Mac, and you are good to go.


Please let me know if it works on your devices. Good luck.

Mar 6, 2024 3:28 AM in response to mf_ent

I think I found the issue on my end. Someone else in my office had (accidentally - what??) paired my headphones (ATH-M20xBT). He was not connected to them, but his phone was in the room. After he removed ("forgot") them, the stuttering stopped - for now at least.


I guess that this is the same as some other people were writing about removing their headphones on all other devices. But in my case, it was a headphone hijack :) :)


I hope this helps anyone :)

Mar 11, 2024 2:17 PM in response to mf_ent

This is the reason why the 3.5 jack is back.

Last mac on my end. This has been an issue for years and apple has still not done anything about this issue.

Over 400 users has raised their hands for (me too).. Imagine how many has this issue without entering this post. And this is also just one post..


When ever i watch or listen to anything, i have to turn of my keeboard or mouse.

Mar 27, 2024 5:12 AM in response to mf_ent

Hi Guys,


my previous solution worked for a week, and then the problem returned.

This time, I gave myself 3 weeks, and so far, everything works just fine.


Check 2.4GHz networks in your neighborhood.


The problem was the old 2.4GHz router in the garage.

I read on another forum that 2.4GHz WiFi can interfere with Bluetooth cards in M1 Macs.

On that old TpLink, the "Transmit Power" was set to "High". The moment I changed that setting to Middle, everything started working just fine.

I was very rarely connected to that network as I usually use 5GHz in my office.


I still have access to that 2.4 network from my office (two concrete walls away), but the Bluetooth issues have stopped.


So, for those of you whose router caused the trouble, there is a simple fix.

For those that the issue is created by your neighbor's WiFi in residential buildings - Good Luck - I hope you have understanding and tech savvy neighbors.

How to fix choppy audio on MacBook Pro with Bluetooth devices?

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