The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.

You can continue to find trusted guidance and support on the official Apple Support site.

We want to thank the community members who have contributed their time and expertise to help others with their Apple products.

ely217 Author

Level 1

5 points

I purchased used AirPods Pro and they are linked to the previous owners Apple ID

How do I get the AirPods unlinked from the previous owners Apple ID, I purchased them from eBay used and it says they are still tracking me.

iPhone XR

Posted on Jan 6, 2023 7:06 PM

Top-ranking reply

Smilin-Brian

Level 10

97,892 points

Posted on Jan 6, 2023 7:47 PM

Never purchase from a stranger because it could possibly be stolen and no one has the ability to override the security measures.

Apple values your privacy and has safeguards in place to ensure that no one can access the device.

You will need to reach out to the owner because it is the owner’s responsibility to properly erase the device before selling it.

Until then, it is locked. 🔐

View in context

I purchased used AirPods Pro and they are linked to the previous owners Apple ID

Similar questions