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I bought Best Buy open box AirPods Max but they are registered to an unknown previous owners iCloud account, what can I do?

Is there anything I can do to get the previous owners Find My App to be unregistered from a set of AirPods max that I bought used / Open Box from Best Buy? When I first connected the AirPods max to my iPhone it warned me that they were registered with a different iCloud acct and that they can track me. Plus I’m unable to track the AirPods in my own Find My App if I leave them somewhere.

Posted on Jul 26, 2022 1:33 AM

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Posted on Jul 26, 2022 2:50 AM

Return them to Best Buy for a refund.


An “open box” item should still function for you … and these WON’T.

3 replies

I bought Best Buy open box AirPods Max but they are registered to an unknown previous owners iCloud account, what can I do?

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