Apple Intelligence is now available on iPhone, iPad, and Mac!

⏺ Press release

⏺ Learn more

⏺ Watch the video

📢 Newsroom Update

How Apple developed the world’s first end‑to‑end hearing health experience. Learn more >

💡 Did you know?

General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

DougCS Author

Level 1

5 points

I bought Best Buy open box AirPods Max but they are registered to an unknown previous owners iCloud account, what can I do?

Is there anything I can do to get the previous owners Find My App to be unregistered from a set of AirPods max that I bought used / Open Box from Best Buy? When I first connected the AirPods max to my iPhone it warned me that they were registered with a different iCloud acct and that they can track me. Plus I’m unable to track the AirPods in my own Find My App if I leave them somewhere.

Posted on Jul 26, 2022 1:33 AM

Top-ranking reply

Chattanoogan

Level 7

25,640 points

Posted on Jul 26, 2022 2:50 AM

Return them to Best Buy for a refund.

An “open box” item should still function for you … and these WON’T.

View in context

I bought Best Buy open box AirPods Max but they are registered to an unknown previous owners iCloud account, what can I do?

Similar questions