You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
đź’ˇ Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
My iPhone 12 mini is locked on the Home Screen. It recognizes face recognition, but does not respond to any buttons or swipes, including shutting it off to reboot. It will go into its sleep mode and you can touch screen to get the Home Screen back, but no further actions will work.
iPhone 12 mini
Hi
Force restart the phone by Press and quickly release the volume up button,Press and quickly release the volume down button,Press and hold the side button until the Apple logo appears, release the side button.
Hi
Force restart the phone by Press and quickly release the volume up button,Press and quickly release the volume down button,Press and hold the side button until the Apple logo appears, release the side button.
Thanks for replying, gowrishsellappan. I tried your method and it didn't work. I called my granddaughter's boyfriend (he's a geek) and he suggested pressing and holding all three buttons at the same time. That did work. I did get an unwanted screen shot, however. LOL
Recently my mini 12 has started doing this also. It is becoming unresponsive at least once a week now. I have to reset per your instructions. Is theee a big or known issue?
iPhone 12 mini Locked Screen
