Apply TV App Pixelated Playback

Sony Bravia Android TV, the streaming from Apple TV app is trash. I've tried every suggestion I've found on the web (there weren't many) and nothing worked. Has anyone solved this problem? I don't have this issue with any other streaming service and I have had all of them over the last year. About to ask for a refund.

BRAVIA4KGB,

Posted on Jan 7, 2023 7:06 AM

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Posted on Feb 3, 2023 9:18 AM

I had this same issue on my Sony Bravia with built in Chromecast and tried nearly everything. As a last resort, I checked to make sure the software for my TV was running the latest version. It was not.


Once I updated the TV software, the pixelation issue disappeared ... at least so far. Fingers crossed that it will remain issue free.

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Feb 3, 2023 9:18 AM in response to carlton3rd

I had this same issue on my Sony Bravia with built in Chromecast and tried nearly everything. As a last resort, I checked to make sure the software for my TV was running the latest version. It was not.


Once I updated the TV software, the pixelation issue disappeared ... at least so far. Fingers crossed that it will remain issue free.

Jan 9, 2023 1:38 PM in response to carlton3rd

Salutations carlton3rd, 


Here are the steps recommended via Apple’s articles - If you can't watch or stream movies and TV shows in the Apple TV app

Update to the latest version of the Apple TV app
Update to the latest version of iOS or iPadOS, macOS, or tvOS.

If you're using a compatible smart TV, streaming device, or gaming console that's connected to the internet, the Apple TV app should update automatically. If you need help, you can contact the manufacturer or learn how to get the Apple TV app on your device.

If the video quality is bad or it stops playing
1. If multiple people on your network are using the internet, your connection speed might slow down. Ask them to temporarily pause their internet activities.
2. If you're using a smart TV or streaming device, turn it off and back on again. If you're using an Apple device, restart it.
3. Tap or click the download button to try downloading the movie or TV show instead.*

* You can't download movies or TV shows to Apple TV, smart TVs, or streaming devices. You can download HDR content only to certain iPhone, iPad, and iPod touch models. You can't download 4K video content to any device.



Also, if you haven’t already, and can connect your TV via ethernet, instead of Wi-Fi, test that connection as well. 


Thanks. 

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Apply TV App Pixelated Playback

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