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Level 1

4 points

New & Old iphone issues

I purchased a new iPhone 14pro.👍
The SIM card was taken out of my iPhone 11 and installed into new phone.
The content of the iPhone 11 was installed into the iPhone 14pro.👍
I was told that I can give the iPhone 11 to my wife, just move her SIM card from iPhone 8 into the iPhone 11.
I wasn’t told to do anything else.

Now my new phone and iPhone 11 are cloning each other.

I delete a text, email, app off one , it happens on the other.

I tried to change the Apple ID on the 11 and at the same time it was writing over the I’d on my new phone. Scary.

There are items I don’t want to lose on my new phone but need to remove from my old 11 that’s going to my wife.

Help.

Posted on Jan 7, 2023 7:55 AM

Top-ranking reply

Level 8

40,503 points

Posted on Jan 7, 2023 7:58 AM

For the iPhone 11, have you logged out of your Apple ID before erasing the phone? See this link and follow all of the steps on the iPhone 11

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