The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.

You can continue to find trusted guidance and support on the official Apple Support site.

We want to thank the community members who have contributed their time and expertise to help others with their Apple products.

HandyDadS Author

Level 1

4 points

Message notification but no unread messages

I have an unread message notification on my devices but no unread messages. How do I find it and fix this?

Posted on Jan 7, 2023 10:26 AM

Similar questions

1 reply

Jan 9, 2023 2:48 PM in response to HandyDadS

Hi HandyDadS,

Thanks for coming to Apple Support Communities for help today.

First, let's be sure the issue isn't related to an outdated version of iOS. Make sure the iPhone is completely updated. Here's how to Update your iPhone or iPad.

Also be sure you have restarted your iPhone recently. This can often resolve minor issues. Here's how to Restart your iPhone.

Then if the issue is continuing, contact Apple Support for a deeper dive.

Have a fantastic day!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Message notification but no unread messages