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Hi , I had set up my ipad but it got stuck at remote management by Indianapolis Colts. It said: the configuration for your IPad could not be downloaded from Indianapolis Colts. I can’t started the IIp

I can’t set up my Ipad cause of the Remote Management. Please help me

iPad Pro, iPadOS 15

Posted on Jan 8, 2023 9:58 AM

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Question marked as Top-ranking reply

Posted on Jan 8, 2023 10:06 AM

Presumably this is a “new” iPad - and what you see is unexpected.


The presence of a management profile indicates that the device is centrally managed by an Enterprise or Educational establishment.  Devices that are configuration locked by an MDM platform can usually only be released from central management by the platform that manages the device. Be aware that Apple will not assist with removal of management profiles.


If the iPad was purchased new in this condition, you should immediately return the iPad to the retailed from which it was purchased.


1 reply
Question marked as Top-ranking reply

Jan 8, 2023 10:06 AM in response to Jenny1305

Presumably this is a “new” iPad - and what you see is unexpected.


The presence of a management profile indicates that the device is centrally managed by an Enterprise or Educational establishment.  Devices that are configuration locked by an MDM platform can usually only be released from central management by the platform that manages the device. Be aware that Apple will not assist with removal of management profiles.


If the iPad was purchased new in this condition, you should immediately return the iPad to the retailed from which it was purchased.


Hi , I had set up my ipad but it got stuck at remote management by Indianapolis Colts. It said: the configuration for your IPad could not be downloaded from Indianapolis Colts. I can’t started the IIp

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