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Why was I charged twice in the same month for my Apple Music for 10.99

Why was I charged twice in the same month for my Apple Music for 10.99 ?

iPhone 11, iOS 16

Posted on Jan 8, 2023 11:06 AM

Reply
1 reply

Jan 10, 2023 1:58 PM in response to ishmael181

Hi ishmael181,


You started from a great resource: If you see 'apple.com/bill' on your billing statement - Apple Support

For help with requesting a refund, use the steps below found in the article here: Request a refund for apps or content that you bought from Apple - Apple Support


"How to request a refund

  1. Sign in to reportaproblem.apple.com.
  2. Tap or click "I'd like to," then choose "Request a refund." 
  3. iPhone showing the Report a Problem website where you can request a refund. After you choose Request a refund, choose the reason why you're asking for the refund.
  4. Choose the reason why you want a refund, then choose Next.
  5. Choose the app, subscription, or other item, then choose Submit. If you were charged for a subscription that you no longer want, you can also cancel the subscription.


You can also reach out directly to Apple Support to further assist using the links below.


Contact - Official Apple Support


Contact Apple for support and service - Apple Support


Cheers.

Why was I charged twice in the same month for my Apple Music for 10.99

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