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Hello people! Hope you all are aces. I have a tiny concern. Today I purchased my apple watch ultra from a reputable dealer in Pakistan, i checked the limited warranty support and active status is hows all ok. But when i paired it with my phone and checked the warranty in my phone’s watch app it says less than a year but on apple’s site it shows full one year! I have attached pictures as well to my problem. Kindly guide what is this glitch?
If you buy an Apple mobile device, such as an iPhone, iPad, Apple Watch, etc., the warranty for that device begins the day it left Apple or an Apple Authorized Seller's inventory. If you buy a device from a seller, who is not an authorized seller, as is likely the case with your Apple Watch purchase, they likely acquired the watch from an authorized seller somewhere along the way.
You can contact Apple by using the Support button at the bottom of this page, but if the governance of your watch purchase applies to what I wrote above, your watch warranty was already partially used when you bought the watch.
The big question is, did you buy the watch from a 3rd party seller or did you buy from an actual Apple Authorized Seller?
If you buy an Apple mobile device, such as an iPhone, iPad, Apple Watch, etc., the warranty for that device begins the day it left Apple or an Apple Authorized Seller's inventory. If you buy a device from a seller, who is not an authorized seller, as is likely the case with your Apple Watch purchase, they likely acquired the watch from an authorized seller somewhere along the way.
You can contact Apple by using the Support button at the bottom of this page, but if the governance of your watch purchase applies to what I wrote above, your watch warranty was already partially used when you bought the watch.
The big question is, did you buy the watch from a 3rd party seller or did you buy from an actual Apple Authorized Seller?
Okay thank you dear much appreciated
Thank you for your prompt response dear, actually we dont have an authorised apple retail in my city, my question is how is this possible that on apple official site the warranty is full but not in my app? Should i believe apple official site or my watch app on my fone? I dont understand!
Then the warranty began the day the watch shows and you cannot change the warranty coverage on your device. I'm not sure what value the warranty presents in your case? Warranty is usually limited to the country of original purchase. Since Pakistan doesn't have authorized Apple Sellers, that also means Pakistan doesn't have authorized service providers. You in essence have NO warranty in Pakistan at all.
Can you please have a look at these pics
That is not the issue here i just want to know why is there a clash between two dates? The one on the official site and one on my app
The warranty expires the date shown in your screenshot, which is November 22, 2023. And that is that.
You're welcome and enjoy your Ultra Watch!
Watch ultra warranty clash
