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iMac power cable odor

Have attempted to purchase 2 new iMacs over the past month. Both had mildew moldy smell in box. Definitely coming from the cloth covered power cable which reeks. Had to return both computers. One was a Christmas present. Even after airing for almost 2 weeks the cable still smelled. This has clearly been a problem for some time. Why hasn’t Apple addressed this.

iMac (24-inch, M1, 2021, 2 ports)

Posted on Jan 8, 2023 1:23 PM

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Question marked as Top-ranking reply

Posted on Jan 8, 2023 1:30 PM

To inform Apple, send Feedback and contact Apple Support.

Feedback - iMac - Apple

Official Apple Support

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iMac power cable odor

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