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User profile for user: Nimber
Nimber Author
User level: Level 1
8 points

Freeform cannot sync images from Macbook to iPad

Hello! I am a user of MacBook Pro and iPad Pro. Recently, I am trying the new Freeform App in both of my devices and I love it very much! But I am currently facing problem with the sync of Freeform document. When I insert images from my Mac to the Freeform Document, it cannot sync to my iPad and showing a placeholder named "Adding image..." But all other changes can sync to my iPad. Besides, the image add from my iPad can successfully transfer to Mac. I am wondering if anyone have the same issue? Is there any solution to this issue?


I have tried the following methods, but none of them works for me:

  • Wait. I have wait for several days but in vein.
  • Restart my Mac and iPad.
  • Restart the Freeform in both device.


The phenomenon looks like following in iPad:


Thanks!

Sheng

MacBook Pro

Posted on Jan 9, 2023 1:59 AM

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Question marked as Top-ranking reply
User profile for user: Nimber
Nimber Author
User level: Level 1
8 points

Posted on Jan 9, 2023 4:05 AM

Thank you, Phillips


You are right! I have a VPN connection on my Mac that start automatically. When I turn it off, some images start appearing.



Sheng

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Freeform cannot sync images from Macbook to iPad

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