You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Freeform cannot sync images from Macbook to iPad

Hello! I am a user of MacBook Pro and iPad Pro. Recently, I am trying the new Freeform App in both of my devices and I love it very much! But I am currently facing problem with the sync of Freeform document. When I insert images from my Mac to the Freeform Document, it cannot sync to my iPad and showing a placeholder named "Adding image..." But all other changes can sync to my iPad. Besides, the image add from my iPad can successfully transfer to Mac. I am wondering if anyone have the same issue? Is there any solution to this issue?


I have tried the following methods, but none of them works for me:

  • Wait. I have wait for several days but in vein.
  • Restart my Mac and iPad.
  • Restart the Freeform in both device.


The phenomenon looks like following in iPad:


Thanks!

Sheng

MacBook Pro

Posted on Jan 9, 2023 1:59 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 9, 2023 4:05 AM

Thank you, Phillips


You are right! I have a VPN connection on my Mac that start automatically. When I turn it off, some images start appearing.



Sheng

3 replies

Freeform cannot sync images from Macbook to iPad

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.