watch series 4 unable to upgrade to 9.x

After I upgraded to iOS 16.x, I have not been able to upgrade my watch series 4 to watch os 9.x

I'm convinced, watch series 4 is not support on watch os 9.x. Looking for guidance to resolve. Tried everything under the sun that even visited the genius bar with no resolve. Thanks in advance.

Posted on Jan 9, 2023 9:02 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 9, 2023 9:09 AM

A Series 4 Apple Watch is compatible with WatchOS9. From Apple directly, the following models are capable of running OS9:


watchOS 9 requires iPhone 8 or later with iOS 16 or

later and one of the following Apple Watch models:

  • Apple Watch Series 4
  • Apple Watch Series 5
  • Apple Watch SE
  • Apple Watch Series 6
  • Apple Watch Series 7
  • Apple Watch Series 8
  • Apple Watch Ultra


Not all features are available on all devices, regions or languages.


So, what happens when you try to update your watch? Are you absolutely positive you own a series 4 watch?

4 replies
Question marked as Top-ranking reply

Jan 9, 2023 9:09 AM in response to chotomatay

A Series 4 Apple Watch is compatible with WatchOS9. From Apple directly, the following models are capable of running OS9:


watchOS 9 requires iPhone 8 or later with iOS 16 or

later and one of the following Apple Watch models:

  • Apple Watch Series 4
  • Apple Watch Series 5
  • Apple Watch SE
  • Apple Watch Series 6
  • Apple Watch Series 7
  • Apple Watch Series 8
  • Apple Watch Ultra


Not all features are available on all devices, regions or languages.


So, what happens when you try to update your watch? Are you absolutely positive you own a series 4 watch?

Jan 9, 2023 8:22 PM in response to chotomatay

My boss has a Series 4 and I successfully updated it to WatchOS 9, so I know it can be done. If you can, wipe the watch as though you were going to sell it, then try to set it up and update it fresh?


To prepare it back to factory settings see this --> What to do before you sell, give away, or trade in your Apple Watch, or buy one from someone else - Apple Support


Otherwise, schedule an appointment at your Apple Store Genius Bar and let them update the watch for you.


Jan 9, 2023 7:58 PM in response to lobsterghost1

I understand that the documentation indicates Series 4 Apple Watch is compatible with WatchOS9. I'm just stating, after trying all the documented troubleshooting and connectivity steps published, I have not been able to get my watch upgraded. I'm absolutely positive I have a Series 4 Watch.

I can pair my watch with my iPhone, but it forces me to upgrade, and gets to the part where it wants to verify the upgrade, then I get a message "unable to verify update"....blah blah blah. If you see 'Unable to Verify Update' when updating Apple Watch - Apple Support

Jan 9, 2023 9:49 PM in response to lobsterghost1

Thanks for confirming the series 4 with watch os 9. I have already restored to factory settings, but still faced with the issue. I have previously scheduled an appointment with the Apple Store Genius Bar; however due to terrible speeds/connectivity via Apple WiFi, they were not able to assist at the store and advised some steps to upgrade while at home, which did not work. I may have no choice but to try again with Genius Bar.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

watch series 4 unable to upgrade to 9.x

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.