Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Newsroom Update

Voice Memos update brings Layered Recordings to iPhone 16 Pro and iPhone 16 Pro Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

UPS lost my package

Hello!

I am faced with the problem of delivery from UPS. A month later, my iPhone 14 never came to me. UPS told me to contact the sender. Please tell me who I can contact to get a detailed consultation?

Thank you for reading.

Posted on Jan 9, 2023 2:27 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 9, 2023 3:24 PM

Here is Apple's corporate address:


Aside from writing Apple, check the entry for that tracking number to see if it is marked delivered or ?? Apple has stated that the responsiblity passes to the shipper when they take possession (which actuallu makes sense). Then point out the discrepancies to both.


8 replies
Question marked as Top-ranking reply

Jan 9, 2023 3:24 PM in response to Alex_plum

Here is Apple's corporate address:


Aside from writing Apple, check the entry for that tracking number to see if it is marked delivered or ?? Apple has stated that the responsiblity passes to the shipper when they take possession (which actuallu makes sense). Then point out the discrepancies to both.


UPS lost my package

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.