Macbook not allowing 60hz refresh rate
Hi,
I am hoping that someone here has the Mac knowledge that I couldn't get when I called apple. I have a late 2015 MacBook pro running Monterey 12.6.2. I recently bought a Samsung M7 4k (specs here) monitor for my work as an editor. I haven't been able to get my Mac to allow this to work at a 60hz refresh rate (which the monitor is capable of), even when I lower the resolution (which I ideally would not have to do) or change from using my HDMI input to using an adaptor to plug into my thunderbolt input. Right now this isn't usable for work because my Mac will only allow it to operate at a 30hz refresh rate, which is too laggy for video. This Mac is able to accommodate up to a 72hz refresh rate, which it used to do with my old hp monitor, which was a much lower resolution.
When I called apple for support, they essentially told my my computer was too old. Is this true? Are there fixes to get this new monitor to run a 60hz? I have tried EasyRes with no success so far. Thanks,
Gina
MacBook Pro 15″, macOS 10.13