HDMI STOPPED WORKING POST IOS 16.2 UPDATE

Hello, I have been exploring fixes for this problem since latest update as well. These are the steps I have taken to unsuccessfully resolve issues. Note I am using an Apple HDMI adapter in working order prior to update.

(1) reset phone

(2) checked connections

(3) updated software on smart tv

(4) updated all streaming apps

(5) tucked tail between legs and excepted defeat

It became clear after all my efforts that it most likely is a problem with the specific apps we are using. I was prompted by Disney+ to update my software. After both phone and Disney app were updated no problems exist with streaming. No other streaming app will perform even after latest version is installed. All apps have different issues from no audio, glitches in video, constant buffering, or inability to load at all, but all apps run fine on phone screen until the adapter is inserted.

Conclusion, I think we need to focus are energy in getting answers towards app developers instead of looking for answers from Apple.

The problem is fixed for me! I don’t know if it was Apple or something I did. But what I did was, I went into the app I was trying to connect to tv (in this case, it was prime video), and I went into the App Store and updated it. Then I restarted my phone, gave it a couple of minutes, went back into the App Store and opened the app.

TON1967,

Thank you for getting back to us. There isn't a purposeful plan to disrupt non-Apple adapters of any type. There are industry standards that we ask all devices to adhere to and the system will check for those standards. Sometimes a software update will include a more detailed check of devices and a borderline device that met earlier check doesn't meet the stricter checks. If you have further questions, you can contact Apple Support to discuss your options.

Cheers.

Hi TON1967,

Thanks for posting in Apple Support Communities.

Since you're not getting audio or video when using the HDMI adapter with iPad or iPhone, try the recommended steps from Apple.

"If you see video but can't hear audio

Make sure that you're using a Digital AV adapter (which has an HDMI port). If you're using a VGA adapter, it doesn't carry audio signals. To hear audio with a VGA adapter, you need to connect to the headset jack on your TV, monitor, projector, or stereo.

If an app doesn't display video or play audio

The app might not be compatible with your adapter. Check compatibility on the app's info page in the App Store or contact the developer.

If an alert says that an HDCP-compatible device is required

Your content might not be compatible with your adapter. Movies, TV shows, and certain streaming video apps require High-Bandwidth Digital Content Protection (HDCP). If you try to play these movies, shows, and streaming videos using a non-HDCP digital connection—like the Apple VGA Adapter—an alert will ask for an HDCP-compatible device.

If you need help with other issues

1. Disconnect and reconnect your adapter from your iPhone, iPad, or iPod touch and from your TV, monitor, or projector.
2. Make sure that your VGA or HDMI cable works, since the issue could be with the cable.
3. Remove any VGA or HDMI extension cables or converters. Accessories that convert a VGA or HDMI signals to different video formats (DVI, Composite, Component) aren't compatible.
4. Make sure that you have the latest version of iOS.

For more help, contact Apple Support, to set up service for your:

• iPhone
• iPad
• iPod touch"

You can find these steps in About Apple Digital AV Adapters for iPhone, iPad, and iPod touch.

Regards.

To get the HDMI adapter to work look inside of the HDMI slot and check to see if any of the "pins" have been damaged. You could have damaged a pin or two by inserting the HDMI cord roughly. If it doesn't fit flush with the adapter that's more than likely the issue and you'll have to purchase another one.

HDMI ADAPTER NOT WORKING:

The pins on your HDMI adapter Could have been damaged when inserting the HDMI cord over the course of time. Look inside the adapter's HDMI adapter input and see if any pins are missing or damaged. If so return it to the Apple Store to return or you may have to purchase a new one.

There have been a number of threads describing this issue. Certain streaming services work and others don't. Talk a look at the "Similar questions". Many people are of the opinion that it was an intentional change.

Maybe I should be asking if there is a way to revert back to a IOS 15 software update, at least until Apple has sorted out the issue with the IOS 16.2 update.

That is not an option. Downgrading is no supported.

You can let Apple know your thoughts on the matter here:

Product Feedback - Apple

TON1967,

It's understandable to feel that might be the case. There would be no way to revert back to a previous version of iOS.

If you've done all the steps, the best next step is to get an advisor to look into it further with you directly. You can start contact with one through this link here: Get Support

Take care.

My issue started at IOS16 with all phones and iPads that we updated. Quite simply, streamed video is choppy when using the lightening to HDMI adaptor. The issue is not present with our older devices using pre 16 versions of IOS, streaming the same content from the same app, with the same adapter cable.

I’ve had the same issue since updating to the IOS 16. I can see & hear everything fine on YouTube but not Amazon or Hulu. I can see the picture fine but no sound. I always use the hdmi lightning cable from my phone to my smart tv using AirPlay. I don’t have internet & rely on cellular data. Apple has been no help at all & act like they’ve never heard if the issue. They said my paid subscriptions are what’s blocking everything due to security issues. I bought a new iPhone 14 Pro Max to no avail. I now have to use my iPad to get it to work because I haven’t done the update on it. I even brought a new hdmi cable which didn’t make any difference. I’m very frustrated!!

My fault. Spread the word to anyone who experienced the problem and haven't taken a good look at the adapter

I'm having the same issue with Hulu and Spectrum after updating to iOS 16 and I'm using an Apple lightning to HDMI adapter. How and when will this issue be resolved?