Logitech Circle View No Response

Crazy suggestion... I have tried everything and nothing has worked besides unplugging the camera and plugging it back (I am getting a smart plug for this purpose). However, even that trick does not work always as if it is not communicating with my HomePod (which is my home hub). Oddly, as soon as I have some music play on it, the circle view camera responds!

I have 5 cameras and 1 doorbell; I have 6 WiFi nodes (Linksys Velop Pro 6E) with Cat8 wired backhaul, all nodes spread evenly throughout the house, and used the Linksys Advanced Settings to keep the SSID for 2.4Ghz separate from 5Ghz and 6Ghz. I have amazing WiFi signal saturation (verified using professional signal strength software). Everything worked beautifully for a bit.

Cameras and doorbell would randomly go offline... sometimes come back online themselves... and sometimes I've had to remove. reset, and reinstall in order to get them back online (a process that I'm sure many of you already know is a HUGE pain in the ***).

More recently, I've had a camera that wasn't coming back online no matter how many times I reset... so I finally removed and attempted to add to a new home, then remove, then re-add to the original home (which has worked in the past). But HomeKit kept saying it was already added. Eventually goes to solid green light no matter what I do (power cycle, reset, whatever), so it seems totally bricked. I reached out to Logitech about it and they claim to have forced a firmware reset on it, but... after I followed their instructions to power cycle and reset again, nothing is any different.

To make matters worse, I now have a second camera that is slow-blinking green, and power cycling doesn't seem to do anything. Am thinking I might try to reset it like I have others since sometimes that works, but... this is getting old, and I'm starting to think this product just wasn't ready for prime time.

The unfortunate thing is that... I'm losing faith in tech companies in general and am considering to just going back to life the old fashioned way, and just using that money for more worthwhile endeavors. If I don't have all the cameras, then I don't need as many WiFi nodes, nor do I need as much internet bandwidth, so... the savings will add up!

Anyway... if anyone is in the same boat, please chime in!

Same.

In addition to the multiple HomePods, I have a Starlink hub to bring the NEST thermostats to HomeKit and a Chamberlain MyQ hub. Removing the Starlink hub does not seem to make a change.

I will give this a try next time it goes offline.

How did you get Logitech to replace your camera?

I'm going to get an Eve cam and see how that does.

I went through tech support and they replaced it even though I was 2 months over the warranty.

I'm not certain, but I don’t think Glocks are HomeKit compatible. Maybe in the next iOS update?

My Logitech cameras are down more often than they are up, and it is a pain to reset them. Very frustrating product.

Same problem here. Several hundred dollars invested in cameras that don't work. Two big, resource deep companies that won't fix the problems, but are happy to continue to sell the defective products.

Spotty connection if at all. What a shame!!!

Had the same issue after installing a Zigbee Device nearby, switched my 2.4GHz Wifi to Channel 1, there was interference from my Zigbee network. Now it seems to be working.

Then take the 5ghz off the box. This terrible technology doesn’t work with google wifi. Put the right requirements on the box. I’m shocked Apple sells this awful nightmare.

Could be Wi-Fi settings on the router

I have Ubiquiti solution at home and changing channel width on 2.4 network from HT20 to HT40 helped me

Could be Wi-Fi settings on the router

I have Ubiquiti solution at home and changing channel width on 2.4 network from HT20 to HT40 helped me

Works for few days without any issues