CarPlay keeps getting disconnected via USB cable

Personally,

I’ve tried the Ottocast U2 air dongle, it works perfectly, it connects instantly.

I was only annoyed by the thing hanging from the usb port on the dashboard and by the fact it remains always connected to the battery (led always on) even when the car is parked overnight. So you need to remove and reconnect it every time you park the car for a while…

I had the same problem.. this cable helped me. https://www.ebay.com/itm/144744704649?hash=item21b374ea89:g:osQAAOSwTQljNubu&amdata=enc%3AAQAHAAAAoOz%2F7ujjAeo0cgjPtS9gSVeQvm0WPvNhzFNBRrayf1%2B9vAC3VF%2FktnEBp5lfvJyZ0yWiCK6LOrvjspvvK9SvJyzLOGiRBTDUTgam5Qo2t22nuGpOhQyku6cNSCsP8hRn23WEs%2Fsga9pGUL5eBD1%2F0XfFROBKtWrmgHBRXbPQSbiJDFzLwo%2F9FN2lV11Ix%2BmumpU9uVm95%2FnoVGYI%2BMOk41o%3D%7Ctkp%3ABk9SR8qpipTLYQ

Media Nav.

NB. After more than 10 months emailing Renault UK, with system files, updates, photos they eventually replied… quote” The problem is with Apples IOS and not Renault/ Dacia system”. NB. I have tried my IOS with car play on numerous other vehicles without problems!!

Hello oana288,

Thanks for posting in Apple Support Communities. We understand that you're having trouble with CarPlay on your parents Dacia Sandero Stepway III and so far, none of the troubleshooting steps you've tried have helped.

Does CarPlay come installed from the manufacturer or are they using an aftermarket radio? We ask, because we don't see the vehicle listed on the official website: iOS - CarPlay - Available Models - Apple

Since you've had the same results with multiple iPhones, we recommend reaching out to Apple Support directly next: Contact - Official Apple Support

Take care.

In my Logan with 6.0.9.7 and Media Nav without WiFi the issue is there.

Waiting for some magic Apple update, till that I will use my WiFi adaptor with separate cable for charging on long roads.

Hey, got also this issue with Dacia Jogger. Waiting for reply from Dacia HQ from Romania (written letter posted as registered letter, physical one). If they will confirm that they new the problem before selling the car and still sold you a car, and if you live in EU (sorry, no idea how other markets works) technically you can give your car back or demand free upgrade. Will see. From what I know problem exists also in Renault (Megane mostly) and in some South Korean copies of these cars.

Problem does not exist in Germany, Austria and Switzerland from what I know. These are 1st class markets and if they will put such equipment in one of these markets they could face serious problems... then... you can make your opinion on your own.

I am currently sat in my local Dacia garage with the same issue. I have a Dacia duster my daughter has a step way and has the same issue. They are trying to say this is not happening in their workshop so have now taken it for a test drive. My phone is all up to date and the car was brand new in November. I am getting so fed up with this. I drive for my job and use Apple Maps a lot. It’s not ideal when it keeps cutting out while I am driving. Causing me to keep pulling over and remove and replace the cord. They look at me in the garage like I am going mad. It’s totally crazy. I have never had this issue with any other brand of car I have had. Let’s see what they say after their test drive ?

Sadly this did not do the trick for me. I updated my iphone (12) to ios 16.5 and the firmware of the car 6.0.9.9 (media display). the last option i have is a slit cable 2 in 1, usb b to usb c and lightning (waiting for Ali express to deliver)

I have the same issue with the newest Dacia Jogger. After every 3 min it disconnects and I need to unplug and re plug the cable for it to work another 3 minutes. I have tried many cables including Apple original cable and that does not make a difference. Android auto works perfectly in this car but now with iPhone 14 pro max it’s unusable. I would need to use this feature daily and hoping there is a fix. I’m situated in Europe, Estonia and I’ve never had any issues with other cars like this

Hey so not sure but check car manufacturer to see I there is a update for system like Honda gas the link app that does updates , and then go to settings go to general go to CarPlay follow steps good luck.

I got one for free from Dacia: https://www.aliexpress.com/item/1005004724726833.html?fbclid=IwAR3sMFeyOqD3lTVhC8VMU_J7OGfMkZYMQiCTU1YFqfZrrpN2jAlIzwZDCUg after I talked with authorities in Romania, because in brochure when I ordered the car there was "wireless replication" :)

I have the same problem with my new Dacia Sandero 2022. I recently bought a new cable from Anker and it keeps getting disconnected. I was at my local shop where I bought the car and even they couldn’t figure out what is wrong with it. Like that’s the best feature on the car that doesn’t work. Kinda disappointing.