Apple Business Register has been down for days

Places on maps has been under maintenance for a few days now.

How can I update my business information?

Any ETA on when this site will be back online?

iPhone 14 Pro Max

Posted on Jan 10, 2023 2:26 PM

Similar questions

Unable to update or modify any business information in Apple Maps Am I the only frustrated business owner which thinks that Apple should stop ignoring the issues on Apple Business Connect? The service is absolutely terrible and full of bugs I have been caused quite a lot of damage as I am unable to update my business infos and I keep receiving complaints and bad reviews from my beloved customers as they keep showing up while my stores are closed as Apple displays the wrong website domain and opening hours. First of all it took me months to get Apple Maps to modify the address of my business as the whole road was named incorrectly, now I am unable to access one of my store pages and I am completely locked out of the page. Now I started having issues with my other store pages as well and I can't update or modify any information on those pages. [Edited by Moderator]
1748 2
Business says permanently closed on Apple Maps I have finally been able to get my business listed on Apple Maps but now says the business is permanently closed and they put a website on my business page that isn't even mine. I've gone into Apple Connect to edit that we are open, I gave the hours of operation and tried changing the website but it will not change. Under Details it has Hours: Permanently Closed, then it has Service Hours which are set to what I put down. This is ridiculous
1628 1
Business permanently closed Hello my business shows permanently closed on maps but we are fully open . Anyone can advise ? I have logged in to my business page and made sure we are not marked closed
714 1

1 reply

Sheree_P

Community Specialist

Jan 13, 2023 1:15 PM in response to glowup

Hey glowup,

For assistance with this, contact the Apple Business Manager experts here: Contact Apple for support and service. If in the United States or Canada, the number is 1-866-902-7144.

They should be able to loo into this further with you.

Take care.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple Business Register has been down for days

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up