Cant delete an email related to my account

RafaSiller88 Said:

"Cant delete an email related to my account: a long time ago I sold an old iphone to a friend and apparentely he used to create an icloud account, and now his email with his name @icloud is linked to my account, he doesnt even own an apple device anymore but its been years that this have been bugging me since I cant delete this email[...]"

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A Glitch in Apple's User Database, Perhaps?

A. Contact Apple Support:

I would contact Apple Support, asking them if there is a glitch in their user database. It should not be going across multiple accounts. If need be, perform a screensharing session with them, so they can see this firsthand, from your perspective.

Apple Contact Info:

• Contact Us - Choose Locations
• Proceed from there, as necessary
• Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

B. Use a Computer for this:

To troubleshoot your eMail, use a computer to perform this, as it would be more user-friendly doing so.

Please check Screen Time Restrictions.