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AppleCare showing expired on my new iPhone 14 Pro Max

Coverage Expired in my new iPhone 14 Pro Max . Why this happened?


[Edited by Moderator]

Posted on Jan 11, 2023 12:40 PM

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Posted on Feb 24, 2023 10:45 AM

According to this, the regular warranty is just a one year mfr's warranty. See Apple's legal document here:


Legal - iOS Warranty Document Us - Apple


That is what is included with your device purchase. Anything "Applecare" is a purchased plan.


Applecare is the old version of Applecare +. It is still available to purchase in a few countries.

13 replies
Question marked as Top-ranking reply

Feb 24, 2023 10:45 AM in response to lobsterghost1

According to this, the regular warranty is just a one year mfr's warranty. See Apple's legal document here:


Legal - iOS Warranty Document Us - Apple


That is what is included with your device purchase. Anything "Applecare" is a purchased plan.


Applecare is the old version of Applecare +. It is still available to purchase in a few countries.

Feb 24, 2023 10:04 AM in response to babowa

The regular warranty IS AppleCare. The premium paid for warranties are AppleCare+ and AppleCare+ Theft & Loss (where available). All new iPhone's come with one year of AppleCare warranty and 90 days of free technical support. But AppleCare applies for a full year. AppleCare+ plans add an additional year of coverage and full technical support for two years (which includes the first year of ownership)

Feb 24, 2023 10:47 AM in response to Prince612mittal

They do tell you that you need to keep your purchase receipt if they decide they need to see it. In this case, I am guessing they want to see it since you purchased it in another country. Unfortunately, I do not know of a way around that unless you can convince an Apple employee (in a store and in person) to accept that you are the original owner.

Mar 25, 2023 3:59 PM in response to Prince612mittal

Prince612mittal wrote:

Hi babowa,
Thanks for your response. I contacted apple support(India). They are asking for invoice unfortunately I bought it from dubai and I have lost my invoice and stuck badly in this situation.
Please let me know if there is a way out.
it will be a great help

If you bought it in Dubai, the warranty is not valid in India. The warranty is only valid in the country where the device was originally sold.


AppleCare showing expired on my new iPhone 14 Pro Max

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