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User profile for user: 4d4iphone
4d4iphone Author
User level: Level 1
8 points

iTunes music library grouping field no longer accessible

iTunes 12.12.7.1, downloaded from the Microsoft store running on Windows 11 Pro 22H2.


iTunes no longer provides a way to add/change the iTunes music library 'Grouping' field which previously appeared in the 'Song Info' context menu - see images below showing the existence of Grouping values, yet no way to change them.


Any suggestions as to how the ability to edit the Grouping field is restored appreciated!




Windows, Windows 10

Posted on Jan 11, 2023 1:35 PM

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User profile for user: turingtest2
turingtest2
User level: Level 10
274,964 points

Jan 12, 2023 11:14 AM in response to 4d4iphone

That's not a good sign. I don't have a magic bullet, but I do have a laundry list of things you can try. One of them may help.



If iTunes is apparently installed correctly try the following in turn until iTunes opens/closes/reopens/connects to the store normally:


  • Remove any SD card that might be in a card reader.
  • Exit the BTTray.exe Bluetooth utility if installed.
  • Locate the shortcut for iTunes, right-click on it, and select Run as administrator. Doing this once may fix certain launch issues. Some users were finding that with the 12.6.1.25 build, for example, they had to use this method every time and modified the shortcut accordingly.
  • Try holding ctrl+shift as you launch iTunes so it opens in safe-mode. Again doing this once may sometimes help.
  • Try disconnecting your computer from the Internet before running iTunes.
  • Delete the iTunes shortcuts from the start menu, desktop, task bar, or similar, then repair iTunes from the programs and features control panel.
  • Try Fix unexpected quits or launch issues in iTunes for Windows - Apple Support (archived copy) and test the behaviour in a different user profile or with a different library. If the problem only exists in your profile it may be possible to delete some of the iTunes preference files which it would seem that iTunes may be choking on. We can go into details later if the issue is limited to your own profile.
  • Temporarily disable any non-Microsoft anti-virus and see if that has any impact on the behaviour.
  • See the second box in Troubleshooting issues with iTunes for Windows updates for detailed tear down and rebuild advice. Disable any non-Microsoft anti-virus software when reinstalling and run the installer as the administrator.
  • If you installed iTunes from the Microsoft Store you may find the traditional iTunesSetup.exe installer works better for you, or vice versa.
  • Or see the bottom of the troubleshooting tip and reinstall the last version that worked correctly for you.



tt2

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User profile for user: 4d4iphone
4d4iphone Author
User level: Level 1
8 points

Jan 12, 2023 8:27 AM in response to 4d4iphone

Thank you for the suggestion turingtest2. I can confirm there are no security restrictions on any of the files. Separately, I've also tried rebuilding my library (holding Shift-Ctrl while starting iTunes) but to no effect.


In case it's relevant, it takes 5+ minutes on 2022 fully configured i7 Alienware with tons of available everything to open iTunes. During this period iTunes shows 7 to 9 processes in task manager at 0% CPU etc. before appearing and operating correctly (with the exception of Groupings that is).

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iTunes music library grouping field no longer accessible

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