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Can’t find my movie tickets

I bought movie tickets and clicked on send to Apple wallet. A screen opened with a blue “Add” button at the top right of the screen. I clicked it and the screen closed, but the tickets are not showing up in my Wallet. Can anyone help me get this sorted?

iPhone 11

Posted on Jan 12, 2023 9:07 AM

Reply
1 reply

Jan 15, 2023 9:02 AM in response to denton96

Hi denton96,


Thanks for posting in Apple Support Communities.


With your movie tickets not being added, you can go to the email they were sent from and add them to Apple Wallet.


1. Open the app, email, notification, or other communication that contains your boarding pass, ticket, or other pass.
2. Tap Add to Apple Wallet.
The Add to Apple Wallet button
3. Follow the instructions on the screen.
4. If necessary, tap Add in the upper right corner.

If you don't see an option to add your boarding pass, ticket, or other pass to the Wallet app, contact the merchant or company that issued it to make sure they support passes in the Wallet app.

When you add a boarding pass, ticket, or other pass to the Wallet app on your iPhone, you automatically add it to the Wallet app on your paired Apple Watch.

You can find these steps in Add, use, and share boarding passes, tickets, and other passes in Apple Wallet.


Regards.


Can’t find my movie tickets

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