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Id like to ask for a refund

Id like to ask for a refund because i purchased some gifts on tiktok thinking i have some money on my revolut card but it declined everytime but apparently they took money off my phone bill or actually put money on my phone bill, this is not okay, i need that money back, please help!🙏🏽

Posted on Jan 12, 2023 12:24 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 12, 2023 1:02 PM

Click ▶︎ Request a Refund.


According to Apple:

If your refund is approved, the funds are applied to the same payment method that you used to buy the item.


Here's how long it takes for a refund to appear on your account or statement:


Store credit—It might take up to 48 hours to see the refund in your Apple ID balance.


Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.


All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.


Click ▶︎ Check Refund Status.

4 replies
Question marked as Top-ranking reply

Jan 12, 2023 1:02 PM in response to laurita128

Click ▶︎ Request a Refund.


According to Apple:

If your refund is approved, the funds are applied to the same payment method that you used to buy the item.


Here's how long it takes for a refund to appear on your account or statement:


Store credit—It might take up to 48 hours to see the refund in your Apple ID balance.


Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.


All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.


Click ▶︎ Check Refund Status.

Id like to ask for a refund

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