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My payment method was declined after I was debited for Apple Music

My payment method was declined today after I was debited for apple music.


[Re-Titled by Moderator]

iPhone 11, iOS 16

Posted on Jan 12, 2023 12:42 PM

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Question marked as Top-ranking reply

Posted on Jan 12, 2023 12:54 PM

According to Apple:


How to complete your purchase if a payment failed or was declined:

  1. On your iPhone or iPad, open the Settings app.
  2. Tap your name.
  3. Tap Payment & Shipping.
  4. Add a different payment method and remove the old one
  5. Try to complete your purchase.


If you still can't make a purchase:

  • You might have an unpaid order. Learn how to pay an unpaid order.
  • Contact your financial institution. 
    • You might need to ask your financial institution to allow international purchases on your debit or credit card.
    • If you want to know why a debit card, credit card, or other payment method was declined, speak with your financial institution. Apple doesn't have information about why the payment method was declined.
  • In some countries and regions, your payment method might be declined because of changes to local law. Learn about billing and purchases in Europe or what to do if your card is declined in India.


Need more help?

1 reply
Question marked as Top-ranking reply

Jan 12, 2023 12:54 PM in response to saphia17

According to Apple:


How to complete your purchase if a payment failed or was declined:

  1. On your iPhone or iPad, open the Settings app.
  2. Tap your name.
  3. Tap Payment & Shipping.
  4. Add a different payment method and remove the old one
  5. Try to complete your purchase.


If you still can't make a purchase:

  • You might have an unpaid order. Learn how to pay an unpaid order.
  • Contact your financial institution. 
    • You might need to ask your financial institution to allow international purchases on your debit or credit card.
    • If you want to know why a debit card, credit card, or other payment method was declined, speak with your financial institution. Apple doesn't have information about why the payment method was declined.
  • In some countries and regions, your payment method might be declined because of changes to local law. Learn about billing and purchases in Europe or what to do if your card is declined in India.


Need more help?

My payment method was declined after I was debited for Apple Music

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