NOT ALLOWING ME TO INSTALL MY HP LASER JET PRINTER ON MY MAC

Hi,

I have had this printer hooked to my Mac for more than 5 years. all of a sudden it stopped working. I finally had to delete the printer, I have been trying to re install my printer to my mac but it keeps giving me the same error. apps.tcp.local error.


Printer is showing as on line on my network- I have also tried by plugging the printer directly to my Mac and it still shows the same error. Please help. thank you.


iMac 21.5″, macOS 10.15

Posted on Jan 13, 2023 8:07 AM

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Question marked as Top-ranking reply

Posted on Jan 13, 2023 9:47 AM

Thank you.


This printer is not shown in the latest (en-us, December 13, 2022) About AirPrint - Apple Support, but the HP Color LaserJet Pro MFP M281fdw was listed in the July 01, 2022 issue of this article, and it is an AirPrint model according to the HP specifications (https://www.hp.com/us-en/shop/pdp/hp-color-laserjet-pro-mfp-m281fdw).


Is the printer connected via Ethernet or Wi-Fi to a router? Are you using AirPrint, or possibly drivers from HP?


An AirPrint-enabled printer is compatible with macOS, and can be used without additional drivers, provided that the printer and the Mac are connected to the same network (Wi-Fi router). AirPrint works with wireless (Wi-Fi) or wired (Ethernet) network connections. A wired Ethernet printer connection may be more stable.


If a network connection via a router, to begin with I would suggest the following power-cycle sequence (with these waiting times): Power off the (Wi-Fi) router, the printer, the Mac, and all other connected devices/computers. Wait two to three minutes. Power on the router. Wait two to three minutes. Power on the printer. Wait a minute or two. Power on the Mac. Finally, power on all other devices/computers.


Also, you may want to try resetting the printing system and re-adding the printer (to use AirPrint).

Reset the Mac printing system to solve a problem – Apple Support (UK)

Add a printer on Mac – Apple Support (UK)

3 replies
Question marked as Top-ranking reply

Jan 13, 2023 9:47 AM in response to jovanna49

Thank you.


This printer is not shown in the latest (en-us, December 13, 2022) About AirPrint - Apple Support, but the HP Color LaserJet Pro MFP M281fdw was listed in the July 01, 2022 issue of this article, and it is an AirPrint model according to the HP specifications (https://www.hp.com/us-en/shop/pdp/hp-color-laserjet-pro-mfp-m281fdw).


Is the printer connected via Ethernet or Wi-Fi to a router? Are you using AirPrint, or possibly drivers from HP?


An AirPrint-enabled printer is compatible with macOS, and can be used without additional drivers, provided that the printer and the Mac are connected to the same network (Wi-Fi router). AirPrint works with wireless (Wi-Fi) or wired (Ethernet) network connections. A wired Ethernet printer connection may be more stable.


If a network connection via a router, to begin with I would suggest the following power-cycle sequence (with these waiting times): Power off the (Wi-Fi) router, the printer, the Mac, and all other connected devices/computers. Wait two to three minutes. Power on the router. Wait two to three minutes. Power on the printer. Wait a minute or two. Power on the Mac. Finally, power on all other devices/computers.


Also, you may want to try resetting the printing system and re-adding the printer (to use AirPrint).

Reset the Mac printing system to solve a problem – Apple Support (UK)

Add a printer on Mac – Apple Support (UK)

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NOT ALLOWING ME TO INSTALL MY HP LASER JET PRINTER ON MY MAC

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