Apple ID

Hello Amitjr,

Thank you for reaching out to Apple Support Communities.

We were able to find this:

"Get more help with Apple Account balance

• Learn how to check your Apple Account balance.
• You can use your Apple Account balance to buy apps, pay for subscriptions, and more. But for some purchases, Apple Account balance can't be used. Learn what you can buy with your Apple Account balance.
• Apple Account balance isn’t available in all countries or regions. See if you can pay with Apple Account balance in your country or region."

More details can be found here: Add money to your Apple Account balance

If you are still having issues, it may be best to reach out to Apple directly.

You can do so by going to Get Support.

They will take a closer look and check on available options.

Cheers!