Paint coming off iPhone

I have the same situation and reading the comments I'm pretty sure that will be a lost of time if I open a case with apple. Any positive experience getting a replacement or cosmetic fix from apple anyone? Or any special case you recommend (not the leather from apple since I'm using that one and I have the issue), I also want to know is someone have installed a screen protector of the kind "360 protection" and if this have helped in some way?

Hello! I reached out to Apple about this issue and they let me know that it would not be covered as it is cosmetic damage, however, they also supplied me with the lovely book about what is covered. What they are failing to acknowledge is that this being so common is an indication of poor workmanship. As they mentioned, it is not covered “unless failure has occurred due to a defect in material or workmanship”. This is exactly that. The product is clearly very poorly made.

Apple could not cover this huge warranty for poor coating. I never have this issue anymore now I’m using my nice new Samsung phone. The coating is far superior than the Apple rubbish.

Chipping away all along the front - trying to get Apple to fix it but not having much luck.

Today, I visited Apple premium reseller (In Czech republic we don’t have official Store). The result is bad, because they don’t know this issue and they refused to solve it….

@Apple: we need your help!

It’s a ridiculous desicion…cosmetics!? It was the reason why I bought this phone -> design and quality! I don’t want to iPhone 14 Pro with cosmetics issues!

They obviously have problem with process or quality of painting and they want to cover it and don’t want to a make precedens. Current Apple quality is worse than before…

Yes, my iphone 14 pro black color sides is getting chipped off within 2 months of use without physical damage ( also im using cover). The service store were so annoying not to accept the fact and arguing that it is cosmetic damage. Inspite of spending so much on pro models the color quality is so cheap. Highly disappointed!!

I have the same issue. Also the Lightning Port scratched very easy. My iPhone 13 Lightning Port looked flawless after 1 year of use and i didn't change my phone habits (always handle it with care). First Pro iPhone. Very disappointed.

I have the same issue on iPhone 14 Pro Max Black on the front bottom

bezel. It is just totally unacceptable for a phone which costs over 1500 Euro. This is extremely huge amount for the standard in my country. My 6 years old iPhone 7 Plus looks better than this trash. I am totally disappointed from Apple. Probably I am not going to buy a new product any soon, especially for this price and quality…

ive had the same issue yet a pretty huge part of the paint came off in the corner of the phone that looks not that great i got the phone like a week ago and its been in its case since then and it just somehow been coming off

Hi i am using 14pro black colour since 4 months always used in a case i removed case to charge my phone as suggested by apple to charge without case and i saw paint peeling off on the inner border of frame and and volune button that was unexpected and disappointing

I've just used my Iphone 14 Pro Max for just 2 months plus..and noticed that the paint of the frame is coming off...From day 1 use hp cover and im very careful with my phone..This is the most lousy quality of Apple i've experienced...Didnt happend to my Iphone 3gs, 4, 7, & 11 pro..Very poor quality from Tim Cooks team!

Yea my paint is also chipping off from side buttons and the power button.I have an IPhone 14 pro max for this expensive phone it should be not there. I want to apple to replace my phone or do something with my paint chipping off

Hello everyone, I have the same problem with the space black iPhone 14 Pro Max that was bought new 5 months ago. I started to notice small spots of peeling paint on the frame of the phone, especially in the area of ​​the speaker. The phone has been with a case since day one, has not been dropped or hit in any way. I had it before iPhone X for almost 5 years without any peeling or hitting.

I have the same issue. Bought the phone from my operator and original silicone case as well. Every week I was removing the case to clean it and every time I was discovering new and new “scratches” on the edges. Quite disappointed with Apple. I think they shall do something for all iPhone 14 users as this is production failure, not user error. Replacing the phone won’t help as it will always be the same. I think Apple should make a super deal for us to buy the iPhone 15 at a half price and this will compensate their bad quality on the iPhone 14’s color on the frame. Very bad experience with Apple’s quality. I believe they will react somehow because they will loose half of their fans. I won’t risk and buy the iPhone 15, especially on a regular price …..