I need help with activation lock
I received an iPhone 6s from my niece, who forgot her Apple ID. We are trying to get help unlocking the phone.
iPhone 6s
I received an iPhone 6s from my niece, who forgot her Apple ID. We are trying to get help unlocking the phone.
iPhone 6s
The support article you arrived here from should provide her with the steps required to regain access to her Apple ID. Has she following them all yet? Once she does regain access, then she can use the following support article to prepare the phone to be transferred to you without it being activation locked.
The support article you arrived here from should provide her with the steps required to regain access to her Apple ID. Has she following them all yet? Once she does regain access, then she can use the following support article to prepare the phone to be transferred to you without it being activation locked.
As you have discovered, you will need the password to the Apple ID that the iPhone is Activation Locked to. You may try the following links to retrieve the Apple ID and/or the Password.
Click 👉 If you forgot your Apple ID password - Apple Support
Click 👉 If you forgot your Apple ID - Apple Support
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If none of the above information helps, and you need further help removing Activation Lock and have proof of purchase documentation, you can 👉 start an Activation Lock support request.
Axel F.
I need help with activation lock