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my iPhone 14 pro froze and won't turn off either. What can I do?

my iPhone 14 froze and won't even turn off. How can I start it again?


iPhone 14 Pro

Posted on Jan 14, 2023 11:03 AM

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Question marked as Top-ranking reply

Posted on Jan 14, 2023 11:05 AM

Try a "forced" restart, using these gestures:

Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side (power) button. Only when the Apple logo appears (it might take 10-20 seconds), release that button (ignore all other screens that might appear, the one with the "slider" to turn the device off included).


If the issue persists, contact Apple Support, using this link:--> Get Support

Regards

Giulio

2 replies
Question marked as Top-ranking reply

Jan 14, 2023 11:05 AM in response to kg8g8x

Try a "forced" restart, using these gestures:

Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side (power) button. Only when the Apple logo appears (it might take 10-20 seconds), release that button (ignore all other screens that might appear, the one with the "slider" to turn the device off included).


If the issue persists, contact Apple Support, using this link:--> Get Support

Regards

Giulio

Jan 14, 2023 11:06 AM in response to kg8g8x

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

my iPhone 14 pro froze and won't turn off either. What can I do?

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