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Outgoing calls fail and incoming calls go straight to vm on my e-sim line

I have a dual sim phone. I have a number assigned to my esim. However outgoing calls fail and incoming calls go straight to vm. Is there something I can do or do I need to go into my wireless carrier’s store to fix the problem?

iPhone 14 Pro Max, iOS 16

Posted on Jan 14, 2023 1:49 PM

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Posted on Jan 14, 2023 2:04 PM

Call your carrier’s tech support. That’s what anyone in a store would have to do; most wireless stores are staffed by salespeople, not techs, and they don’t have access to back end systems.

1 reply

Outgoing calls fail and incoming calls go straight to vm on my e-sim line

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