Cant edit my apple id icloud or add email account

When I try to click here on the top settings on my iphone to edit infos, add new email address the buttom isn’t enabled!

also I can’t add new e-mails on my macbook mail

iPhone 14 Plus, iOS 16

Posted on Jan 14, 2023 4:11 PM

Similar questions

My mail setting does not let me add or delete account My mail settings do not let me add or delete accounts
2801 1
I cannot add new account to Settings> Mail Can you help me with the problem at settings>>mail>add account. I try to add back my account because I have recently changed the password but i cannot re-enter the password (because the screen nothing happens when I tap at re-enter button) so I deleted the account and intend to add them back. But now The Microsoft is ok however Yahoo and Google seem nothing happen. When I tap on Google icon, there is no pop up appeared, the Yahoo one will blink a pop up for 2-3 seconds then comeback to “add account” screen and I cannot enter my account. It happen in all off my IOS devices as well do anyone of you guys have the same issue, and how to fix it, please help!
820 2
Problem Turning On Mail | Using it for the First Time and I want to set up my @icloud.com email - which I haven't been able to Hi! I've recently wanted to switch to using iCloud Mail, but, for some reason I am not able to do that. I don't have an @icloud.com account, so I tried creating one by switching on the iCloud Mail. However, once I enter my desired username, it shows me an error. I've tried signing out and signing back in, and it still doesn't work - I've done this on my iPhone and my MacBook Pro. Is there any way I can get some help in being able to create my account otherwise? [Image Edited by Moderator to Remove Personal Information]
952 1

2 replies

Eric Root

Level 10

685,257 points

Jan 14, 2023 5:20 PM in response to victorcosta

Have you checked Settings/Screen Time for any restrictions?

What happens when you try to add new emails in your MacBook Mail? Error message(s)? More information would help.

victorcosta Author

Level 1

4 points

Jan 14, 2023 7:14 PM in response to Eric Root

unfortunately I’m without my mac until Monday. although you can see here that neither on my phone I can add or edit email addresses

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Cant edit my apple id icloud or add email account

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up