Iphone 13
My text alert sounds just stopped working. I have checked Sounds and powered off/on phone and still not working.
anyone currently have issue?
thanks!
iPhone 13 Pro, iOS 16
User profile for user:
Jeff_W.
User level:
Community Specialist
Hello thewhitehorse15,
Welcome to Apple Support Communities! It sounds like you need help with text alerts. We completely understand why you'd reach out, and are happy to help.
Do you still get any type of notification? Are you wearing an Apple Watch? If so, does the Apple Watch get the alerts?
Here are some links to articles and steps that may help:
- Open Settings > Notifications > Messages to ensure Lock Screen alerts are enabled.
- Open Settings > Focus to ensure Do Not Disturb is disabled.
- Restart your iPhone. Restart your iPhone - Apple Support
- Update your iPhone. Update your iPhone or iPad - Apple Support
Please have a look and let us know if this helps!
Cheers!