I deleted my apple id and its stuck on my iphone

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Level 1

6 points

I deleted my apple id and its stuck on my iphone

I had my Apple ID deleted for a reason but when it got deleted it was still stuck on my iPhone and now I can’t download anything. I’ve tried to delete everything off my phone and to make my phone as new but I can’t even do that because they need my Apple ID password but since it is deleted it doesn’t work .

Called apple support - the simple answer we can't do anything with it now , so you can't use the iPhone , you can use it to take photos and that's about it , basically saying throw it in the bin ..

I mean seriously there has to be a solution or fix the gap in the process .

i have submitted proof of purchase for activation lock removal , but no luck .

iPhone 6s Plus, iOS 13

Posted on Jan 15, 2023 8:59 PM

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Answer 1

Limnos

Level 10

427,145 points

Jan 16, 2023 5:36 AM in response to sonnad

You say "no luck" on the activation lock removal? That is in contradiction to what this person claimed: How to remove previously deleted apple id… - Apple Community

Or did you simply mean that Apple refused to unlock the phone for you? Apple requires sufficient proof of ownership before they will do that.

You may wish to note this statement in How to delete your Apple ID account - Apple Support

"Make sure that you sign out of all your devices to avoid issues with apps that use your Apple ID account or iCloud. After your account is deleted, you can't sign out of iCloud or turn off Find My iPhone Activation Lock on your devices. If you forget to sign out, you might not be able to use your device when your account is deleted."

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Answer 2

Limnos

Level 10

427,145 points

Jan 23, 2023 4:34 AM in response to sonnad

It may be it wasn't the correct type of proof of purchase?

Apple recommends you keep your receipt after you buy an Apple device. --> Keep your receipt after you buy an Apple device - Apple Support

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Answer 3

sonnad Author

Level 1

6 points

Jan 22, 2023 4:12 PM in response to Limnos

Yes , i did raise a request with Apple to unlock the phone but they refused it with a one line reply "We are unable to process your request at this time" .

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