The account issue should have been resolved prior to resetting your iPad. Resetting an iPad when the associated AppleID account is locked risks being permanently locked-out of the iPad.
You now have two issues - which must be resolved in the correct sequence. Until you recover access to the AppleID account, you will not be able to resolve the Activation Lock that now renders the iPad unusable.
Account Recovery
Are you able to access your AppleID account using a web-browser from another computer?
https://appleid.apple.com
If you are able to access your AppleID account, you should be able to resolve the Activation Lock. Otherwise, if you can’t access your AppleID account, take note of any error messages or information that you may see - as this may help better identify the cause of the problem.
If you can’t access your AppleID account, fully follow this process:
If your Apple ID is locked or disabled - Apple Support
Activation Lock
Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be satisfied:
Activation Lock for iPhone, iPad, and iPod touch - Apple Support
Turn off Activation Lock – Apple Support
As you will discover, unless you are the owner of the AppleID that was last used to activate the device, you’ll not be able to defeat or bypass the Activation Lock. With documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple may be prepared to assist - otherwise they and nobody here will be able to help you.
If you have the necessary documentation, Apple have recently introduced a new portal though which you may be able to request release of an Activation Lock:
How to remove Activation Lock - Apple Support & start an Activation Lock support request.
However, recovery of the AppleID credentials should be possible…
If you have forgotten your AppleID or associated password, these can be recovered here:
https://iforgot.apple.com/
To recover your credentials, you’ll need access to any one of the following:
- Your primary email address mailbox that corresponds with your AppleID
- Any of the secondary/recovery email addresses that should be configured for your AppleID account
- Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID
More information about recovery of your AppleID and associated Password:
If you forgot your Apple ID - Apple Support
If you forgot your Apple ID password - Apple Support
