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new apple tv 4K just received. My apple charging cable does not seem to fit in the remote and i don't want to damage it

I just received new Apple TV 4K with different remote (I have older apple tv h/w) It doesn't seem like my usual Apple charger fits in the remote. I don't want to force it ... what am I doing wrong?

Posted on Jan 16, 2023 1:45 PM

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Question marked as Top-ranking reply

Posted on Jan 17, 2023 1:33 AM

The newest model Siri Remote has an USB-C port, not a Lightning port like the models before it.

A USB-C cable is not included in the packaging box. Use a separately purchased one. Most users will have one or more of these in their cables drawer.


Identify your Apple TV remote - Apple Support

Charge your Siri Remote - Apple Support


Buy Apple TV 4K - Apple

What’s in the Box
HDMI and USB-C cables sold separately
1 reply
Question marked as Top-ranking reply

Jan 17, 2023 1:33 AM in response to cynthia.miller

The newest model Siri Remote has an USB-C port, not a Lightning port like the models before it.

A USB-C cable is not included in the packaging box. Use a separately purchased one. Most users will have one or more of these in their cables drawer.


Identify your Apple TV remote - Apple Support

Charge your Siri Remote - Apple Support


Buy Apple TV 4K - Apple

What’s in the Box
HDMI and USB-C cables sold separately

new apple tv 4K just received. My apple charging cable does not seem to fit in the remote and i don't want to damage it

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