Very annoying pop up in mail

Can anyone inform me how to get rid of this very annoying pop up which has started to appear in my mail?


Due to building works in my house I had to completely disconnect and store my iMac for a few days and now I have an annoying box appearing in my mail.


The box appears not just for that particular product you see, I order from them for my dog a few times each year but it also appears at other times for different emails.


Any suggestions would be welcome, thanks.


[Image Edited by Moderator to Remove Personal Information]

iMac 27″, macOS 13.1

Posted on Jan 17, 2023 2:14 AM

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Posted on Jan 17, 2023 6:10 AM

That’s an email message that is open in its own window. If you double-click a message, it will open in a separate window. I think cmd-o will also open them.

Maybe your mouse is behaving erratically, giving a double-click when it shouldn’t.

5 replies

Jan 17, 2023 4:19 AM in response to Barney-15E

Hi again Barney and thanks for your help.


I have ben using "Mail" which sits at the bottom of my iMac as a small envelope.


I have redacted as much info as I can using a photo editor and attached is the box that appears sitting on top of the message.


It has ben happening with all my emails so I must have done something to trigger it!


Thanks again for your help



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Very annoying pop up in mail

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